Our BPO Contact Center Service has been trusted as the best digital contact center solutions provider by the leading e-Commerce, Leisure, Financial Service, Insurance institutions and Security Service We are experts at what we do, and by taking advantage of our outsourcing expertise and resources, you will get an increase in customers satisfaction which will lead to a better relationship between your company and your customers. Radikari is a BPO company that has experience in Digital Contact Center, Inbound & Outbound Call Service and Back Office Service.

BUSINESS PORTFOLIO
Radikari continuously strive and invest on service research, development and improvement and focus to manage services on Business Process Outsourcing - BPO, Manpower Outsourcing - MPO, Sales and Distribution - S&D for potential clients with difference business core. We ignite our spirit to give the excellent service to our existing client and also expand the business become service provider for small, medium and large enterprise with the different segment of industries and channels.

DIGITAL CONTACT CENTER
Radikari is a BPO company that has experience in Omni Channel Communication. Omnichannel Communication is one of the digital CRM channel solutions that allows companies to quickly and accurately communicate through many channels such as mobile, email, voice, social media, Whatsapp and the web. In addition to providing a total solution including the provision of labor, premises and operations management, Radikari also provides an Omnichannel Contact Center System called Radion. This solution is equipped with automated escalation & resend, tracking & reporting, multi-lingual message templates, and inbound & outbound cross channel .